Discovery Health - a disappointment!

I was diagnosed with breast cancer in July 2017 and have experienced a turbulent year fighting not only the disease but unfortunately also many related bills with Discovery. I'm on a comprehensive health care plan and pay approx. R 5000 p/mo, yet a significant amount of medical invoices from licensed health care professionals and hospitals were not just processed and paid....no no no...only following numerous phone calls, discussions, correspondence, etc. did Discovery finally agree to cover the expenses for the most part. At a time when all focus and energy should be placed on getting healthy, I find it unacceptable that a health insurance, which is paid month on month - year on year, does not deliver care or service when it is most required. Discovery, you get 3 thumbs down from me!