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michelle.maxs michelle.maxs

1 reviews | Active since May 2017

28 Jun 2024, 13:06

Discovery Health a company designed to ***** you over

I have been attempting to get a very serious spinal operation for weeks now. Discovery simply refuses to acknowledge that it falls under the PMB list (of prescribed minimal benefits that has to be covered by law) and therefore I have to pay R21 000 co-payment. My disc has burst into my spine and presses on it, causing me excruciating pain and has destroyed my entire life. I am a single mom and unable to do most tasks and certainly don't have R21 000 laying around. It is important to note that I am on the 3rd highest plan and pay a ridiculous amount of money each month for health insurance. My surgeon said he has never had one case of a medical aid doing this. Discovery has absolutely no care for their clients. They are only there to rob and ***** you and leave you in your time of extreme need with lies and loopholes. I will be moving my health, car insurance and Vitality away from them, with a lot of effort and new waiting periods. So be forewarned and ensure you do not fall into their money making cheat system.

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Replies (2)
Discovery Health
Discovery Health's reply01 Jul 2024, 07:12
Official
Dear Michelle F

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply03 Jul 2024, 15:50
Official
Dear Michelle F

We have been in touch with you to answer your comments. 

Regards 
Discovery Health Servicing Team