Discovery Health

I really wish there was a zero star rating. Discovery Health debited my account after notice was given, which is typical of the level of service we receive in SA. Their increase was roughly 10% making their medical aid unaffordable. I gave them and our broker notice and the reasoning for not cancelling our medical aid is that the email address did not match what they had on the system! No phone call to confirm or ask why the change after 24 years of paying for their service? I am now still waiting on the debit order to be refunded 6 weeks later. There is no control from the bank's side, as long as you have signed a debit order instruction, they can take what they like, when they like and then take their time to refund YOUR OWN money back to you. Guaranteed there wont be any interest added to what was deducted without authority from me

Add Discovery Life, Discovery Insure product service complaints to the above as exactly the same issues were experienced.

I want my refund Discovery!