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Nicole S

1 reviews | Active since Aug 2020

29 Jul 2022, 15:29

Discovery Health

The Discovery app is pathetic. You can’t scan your Smart shopper card for benefits as it proposes and whenever you need to ask for assistance you get a pathetic chat bot which can’t answer anything related. Then if you try phone them GOOD LUCK getting an agent to answer after being transferred from department to department. They are very good at taking our cash but DON’T deliver

0
Replies (2)
Discovery Health
Discovery Health's reply01 Aug 2022, 07:49
Official
Dear Nicole S
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply08 Aug 2022, 15:06
Official
Dear Nicole S

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team