SW
Sue W

1 reviews | Active since Jun 2013

12 Jul 2018, 12:16

Discovery Health 70% increase for dependant

I communicated with Discovery two months ago and have still not received an answer. I was under the impression that my daughter (a student) who turned 21 would still be a dependant, but her membership has gone up by 70%. The result was that the stop order could not go through.

I cannot afford (as a widow and a pensioner) to pay in excess of R10 000 pm for a medical aid. The customer care line could not assist me and gave me the wrong number to call.

0
Replies (3)
Discovery Health
Discovery Health's reply12 Jul 2018, 13:09
Official

Dear SSW 3

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

SW
Sue W's update12 Jul 2018, 13:09
Reviewer Update
Thank you.
Discovery Health
Discovery Health's reply16 Jul 2018, 11:49
Official

Dear SSW 3

We have been in touch with you to answer your comments..

Regards
Discovery Health Servicing Team