Discovery health

03 May 2025 at 11:23 Discovery Vitality I'm a new member of discovery health medical aid. I joined December 2024. When I joined the medical scheme I got a call from discovery vitality they asked me if I'm interested in joining the vitality club I said to I'm not interested because I won't be able to afford it it need an extra R400 that will be added on my premium. The consultant that I spoke to said to me there have a trial that they give new clients for free for 3 months if I'm not mistaken and if by the end of the trial I'm still not interested then they will not bill my account. End of March they billed my account I called them to cancel they said they will cancel now it is the second month end of April they billed me again for vitality which I've requested them to cancel . I' feel exhausted because when you call them your going to talk to 5 consultant whom they don't even want to take accountability.

My Name is Prudence Mmangwanatala