Discovery Health

I am very disappointed with their customer service and their lack of urgency. I have monies due to me, and it all reflects on their but they keep giving me the run around, telling me it'll take 3-5 days, it's been 6 weeks since my first enquiry, I phoned several times using at least R50 airtime each phone call. I am sick and tired of the same story of 3-5 working days. Just pay me what's due to me!!