1 reviews | Active since Jun 2019
Discovery Health
I have a huge problem with my Discovery Medical aid and not knowing who else to turn to, my friend suggested I call in the help of Hello Peter. In July 2014, I had a serious stroke and by the grace of God and dedication I made a remarkable recovery. Dr Riaan Marais, my Internis, prescribed the blood thinner, Clopidogrel, because I'm allergic to all the NASID meds, which dr then also added to my chronic medicine list and said due to my body forming blood clots, I will have to take this blood thinner for the rest of my life. In November 2018, I discovered that since July 2018 Discovery has cancelled my blood thinner from my chronic allowance and they are now taking it from my day to day care. In November 2018, when my day to day allowance was getting less every month the pharmacist at Dischem informed me what was happening. The stroke that hit me was caused by a wrong prescription from a GP and not because of my lifestyle. In 2013, Discovery rewarded me with cash because I'm living a healthy lifestyle. My problem and frustration is that my hubby & I are on a pricey but good health plan which is Classic Comprehensive since 2007/06/01. My Internist Dr Marais, has personally tried to speak to Discovery offices but with no success at all. The only responds my Discovery consultant received was proof of my allergy which I don't have. The Internist in 2004, who diagnosed me with the allergy, I think Dr Van der Westhuizen, (my memory is not 100% after the stroke) relocated with his family to New Zealand during 2 ********** and my GP dr Micheal Gardiner for many years has passed on. Dr Marais is dumbstruck he also cannot understand Discovery refuses to add my blood thinner to my chronic list as this is a life threatening decease. Discovery has all the documents from dr Marais's office. 27 pages has been faxed and emailed from drs office and from the office of my my consultant, Nicky Daines in George.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
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Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
