TG
Tamamryn G

1 reviews | Active since Oct 2018

11 Oct 2018, 14:02

Discovery Health

Discovery Health is a Company who does not care at all for their clients well-been when it comes to Specialist visit or anything that cost to much they will simply give you excuse after excuse not to help you whats so ever, even threaten to Cancel your Medical Aid rather than "pay-out'' for any specialist benefits.

I have also had monthly premiums deducted twice in one month and once again their solution was to cancel. Therefore if you don't have thousands to dish out for no reason you are not a worthy client, even when your monthly premiums are always up to date they will still ***** you over.

I have spoken to GP's who were previously on Discovery Network and simply asked why are they not on the Discovery Network anymore as GP's on their network have become very scares, the answer was simply they do no look after their clients or care for their well-been, always full of excuses when it comes to specialist auth and restricting their clients to proper health care when it is 'included' on their benefits.

In Other words Discovery Health wants your Money every month but does not want to help you with your Health Care what so ever! Please consider other options before Discovery Health, you will be very disappointed.

0
Replies (2)
Discovery Health
Discovery Health's reply11 Oct 2018, 14:49
Official

Dear TamarynAnne

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply15 Oct 2018, 12:46
Official

Dear TamarynAnne

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team