JH
Janetta H

1 reviews | Active since Apr 2018

14 Apr 2018, 01:23

Discovery health

The one star a for a lady called Zandile and Bradley. Most helpful people. So discovery that we have no business with deducted R9500 with a DISC PREM reference from our account. We got our bank to reverse the money and I called Discovery. Sent from pillar to post , kept on hold for over 10 min at a time. Then it was discovered that someone made digit errors and thats what resulted in this. Next day after all my efforts another attempt to debit R9500 was made with no success. I am so disturbed by this.

I need to know what discovery do in this instance as I seem to be brushed off. Need my monies for those debits paid by discovery.

Cant believe such a huge company can take people for a ride like Discovery.

Janetta

0
Replies (2)
Discovery Health
Discovery Health's reply16 Apr 2018, 07:44
Official

Dear Burnettah

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply17 Apr 2018, 13:55
Official

Dear Burnettah

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team