1 reviews | Active since Feb 2015
Discovery Health
Hi,
Tell me, with all these public holidays you would think that you will have adequate staff handling members queries when they need someone the most, but as per usual it will get delayed to the next working day, which will make my query unresolve able.
Paid Aprils premium for membership, was behind asked to allocate payment with no success, and now couldn't order our chronic medication due to Clicks saying I need to contact the medical aid.
I'm going probably into an suspension again this month due to lack of funds, but why would Discovery care to assist someone in need. For them it's all about the money.
I can't believe I'm still with you after all these years of dedication, and still not getting the service I deserve.
Should one of you consultants have the courage to call, please call on the number listed on the hello Peter complaint and not on my profile with Discovery.
Regards
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Discovery Health Servicing Team
Discovery Health Servicing Team
