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Peter P

1 reviews | Active since May 2025

20 May 2025, 13:42

Discovery health 1 out of 10 that's -1

I would like to share my disgust with a discovery health call centre and complain about an office under the manager Cindy Moos - a lady answered the phone and i got cut of abruptly then another lady by the name of sisanda answered the phone she refused to give me her surname - what for everybody in business gives you their surname has she got something to hide - SHE THEN PROCEEDED TO CUT ME OFF ALSO! There was another gentleman by the name of Tasneem Savall who I couldn't speak to because I spoke to him before - all this time me airtime is running and they can't phone me back!!! THE CALL CENTRE STAFF ARE TOTALLY CLUELESS

0
Replies (2)
Discovery Health
Discovery Health's reply21 May 2025, 07:58
Official
Dear Peter D

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply22 May 2025, 17:12
Official
Dear Peter D

Please check your emails for feedback from us. 

Regards 
Discovery Health Servicing Team