CW
Charles W

1 reviews | Active since Nov 2017

01 Oct 2018, 15:30

Discovery Healt, ********* ******** Behaviour

Good Day, Once AGAIn I am posting my story attempting to get this resolved. Discovery Health gave me authorization to undergo Brain surgery in October 2015, I was actually in an induced coma at that time. Once the procedure was done, and I had to go back for followup operation, Discovery decided to terminate my membership, They even withdrew/reversed Prior Authorization for Very expensive brain surgery/scan and Extended stay in ICU. After tempting to contact them, to get summons for Court procedures, they failed to get back to me. I even attempted to post this here earlier this year, after witch someone from Discovery sent me an email stating they will be in contact, NOTHING !! This action has left me without Medical cover, It has left e with a huge Cavity in my skull, I endure ear infections regularly and have Dura discharging from my ear. Besides this, Discovery also went and Defaulted me on ITC, I can get NO credit, buy a car or anything. Last year this default was listed on ITC, I was told that Defaults expire automatically after 12 months. In January 2018 they went and defaulted me AGAIN. I even have letters from my specialist accusing discovery of being ********* and even "********" Is this the way we need to be treated? I never asked to fall sick, as mentioned I was not even aware of the fact that I went for surgery at that time. Now They "DISCOVERY" is ruining me, I can get no Credit, no medical and I am left with unfinished procedure. Surely there must be someone out there that can assist me, or Please point me in the right direction. Kind Regards Charles van Wyl

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Replies (2)
Discovery Health
Discovery Health's reply02 Oct 2018, 09:24
Official

Dear Charlesvw07

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply03 Oct 2018, 13:25
Official

Dear Charlesvw07

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team