Discovery head office cant even process my claim. Beware of Smart Classic plan!

I have now been waiting over 2 months for Discovery to pay out to me.

I got the sports benefit activated in November 2017 for some Chiro visits. After the Chiro practice tried to submit for a few weeks they gave up. I paid them and started submitting myself and got no where. No-one at Discovery seems to understand the Smart Classic plan. I then wrote a review on Hellopeter in December and Head Office has been trying to help me by communicating with the Chiro. ITs not almost been 2 months since head office has been involved and still nothing. No payment on a sports benefit that was activated! The Smart Classic plan is a false promise, Be very careful before signing up because its not all they say it is. Very dissapointed