SR
Simone R

1 reviews | Active since Jan 2017

02 Feb 2017, 10:19

Discovery has taken my MONEY without my authorisation!- thats *****ing

<p>good day,</p> <p>I was diagnosed with Lupus a few years ago. I am currently 25 and have been in and out of hospital more than I can remember.</p> <p>november 14 last year, i went for blood tests and discovery did not cover all costs. this was an unfortunate situation and i was asked to pay. I filled out a form for special payments and asked discovery to take it out of my savings. I was advised by Kabelo who is a gem of an indivudual and followed up on this query since day one, kept me updated, probably the best agent i spoke to- EVER.</p> <p>I completed the form and asked discovery to pay that R1788 towards Du Buisson and i called debt administration and spoke to Ntombi to make arrangements to pay this off for 6 months.</p> <p>Discovery stole my money as I did not give them permission to take it as I have already started paying towards this amount outstanding to this painful medical aid.</p> <p>i said this before and i will say it again, taking money from sick people is what you guys do best!!!!!</p> <p> </p> <p>i am sick and tired of this pathetic service and bull**** excuse for a company as you guys make me cry at least 2 times a month,</p> <p> </p> <p>dying would be easier than living with the thought of dealing with you painful, annoying money making scheme.</p> <p> </p>

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Replies (2)
Discovery Health
Discovery Health's reply02 Feb 2017, 12:53
Official

Dear Simz27

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply06 Feb 2017, 10:11
Official

Dear Simz27

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team