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Mariona M

1 reviews | Active since Jun 2023

04 Jun 2024, 15:25

Discovery has rapidly downgraded, horrible next to nothing benefits, you might as well not even have a medical aid, and save yourself thousands.

My premium has doubled, but benefits have been cut by 80%. I dont know how that makes sense. Discovery has never paid for prescription medication, and use to be fairly decent, by as of 2024, I would consider this medical aid, equivalent to being useless. I’m very unsatisfied. Discovery is losing clients at a rapid rate. The consultants over the phone has a practiced script, but over no help, because their hands are also cut off. Ive cancelled this medical aid, unfortunately im pregnant, and can only rejoin a proper decent medical aid, after Ive given birth, other wise I would have left it immediately and not waste money on it any longer.

0
Replies (1)
Discovery Health
Discovery Health's reply05 Jun 2024, 06:46
Official
Dear Mariona V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team