1 reviews | Active since Jun 2014
Discovery guidepost diabetes care, doesn't care if you have covid. Just answer your phone!
Hi
Discovery your medical aid has afforded you this free service at no cost, may I kindly ask that you take the call form one of our coordinators they will explain in detail what the program entails and how you may benefit, then you may decide if you want to take part or not.
Thembi Sithole Guidepost Administrative Coordinator The above message was received even after they were advised that I have covid19. I live alone and have no strength, let alone answer calls. My voice is gone, my chest is tight l, I lost 8kgs in 5 days but be sure never to ignore calls from GUIDEPOST DIABETES CARE as they insist that you answer as it is a free service, you health IS NOT IMPORTANT. You are forced to accept their calls and they persist by sending you sms's or mails. I wonder if I will be alive by their next call. My results were not discussed with my doctor as yet as she has seen how ill I am but here comes Discovery, who supposedly look after your health. Maybe they will run after my coffin expecting me to answer. My mail to them was sent in English. It is clearly a language that is not understood.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Seeing that discovery is still investigating, here's another sms received at 18h28 and missed calls received at 11h16 and 15h25. If you can't understand a mail sent in English, why am I still being harrassed? Do you have bets on me? Did your staff take a gamble? Let's see what kills her first, covid or us harassing her? The way you harrass me, its as though I owe you something! This time you want me to pay with my life though.
Seeing that discovery is still investigating, here's another sms received at 18h28 and missed calls received at 11h16 and 15h25. If you can't understand a mail sent in English, why am I still being harrassed? Do you have bets on me? Did your staff take a gamble? Let's see what kills her first, covid or us harassing her? The way you harrass me, its as though I owe you something! This time you want me to pay with my life though.
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health Servicing Team
