Discovery, glossy on the outside and rotten on the inside

This is probably the way Discovery Health spends its yearly budget: 1. 40% on new customer acquisition, including adverti*****ts 2. 40% on hiring athletes to make their adverts 3. 19% for the upkeep of their buildings so they continue to look shinny and upmarket 4. 0.5% on training of staff 5. 0.5% on customer service

This is a company focused on advertising, getting new customers whilst they have zero sense of customer service and fulfillment of queries. Disgusting as a company in health care should be more caring. You pay but small queries don't get resolved and also their customer service personals on their call center are rude. Teach people more about customer service vs telling them to be proud of working for Discovery.

I have been trying to get a small query resolved for months but your staff even made things worse. Let's see, maybe you will resolve after this review.

They also advertise their bank to me often of Youtube. I will never join your bank.

I also discourage anyone trying to join Discovery. They look glossy but are rotten on the inside.