Discovery Giving Me The Run Around For My Funds

I cancel my membership with Discovery on the 31.01.2015.<br> I was told that I would be paid out my savings of R4600 on the 15.06.2015 & to date I have not received my funds. I have emailed numerous times (WRefNo#***#- -MailRef#***#- -MailRef#***#)<br> (WRefNo#***#- -MailRef#***#- -MailRef#***#) & still awaiting on a response.<br> I then called the call center number on many occasions ***& spoke to different agents that advised me that payment was made via cheque instead of EFT & that the fault lies with their finance department & need to change this & that yet my banking details is on the system & all they need to do is EFT my funds that is due to me. I'm been given the run around since the 15.06.2015 & I was promised that the funds will reflect but still nothing & I called this morning as well & was given another story that they are awaiting on their finance department to process my request. I cant understand how a company like discover cant seem to do a simple EFT transfer that is over due to me.