Discovery - gives advice and then list you

“You have been listed at a credit bureau for the amount owing to Discovery Health Medical Scheme“

After numerous calls, discussions with accounts team, customer service and still Discovery Health cannot explain why after 2 years of closing the medical aid I then get a demand for “outstanding amount owed”. After talking to the accounts team, they then advise I should talk to previous bank to get statements and assess.

Literally an hour later, I get a mail that I have been listed.

Discovery, how do you list someone when I’m trying to figure out what or where this is coming from and following your staffs advice

Disgusting