bB
brad B

1 reviews | Active since Apr 2017

06 Jul 2021, 13:52

Discovery Gap Cover has Bad Service

I had such great service with Discovery Medical Aid that I decided to try take out their Gap Cover too.

After a week of submitting docs, phone calls and emails I got nowhere. I even laid an official complaint via Discovery website and still nothing. I was dealing with a lady named Thandeka. She seemed very nice but could not get the job done.

So I had to go to another supplier for my Gap Cover who provided me with excellent service. Very disappointed.

0
Replies (2)
Discovery Health
Discovery Health's reply07 Jul 2021, 07:14
Official
Dear Brad T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply07 Jul 2021, 09:39
Official
Dear Brad T

We have contacted you regarding your query. 

Regards 
Discovery Health Servicing Team