bB
brad B
1 reviews | Active since Apr 2017
06 Jul 2021, 13:52
Discovery Gap Cover has Bad Service
I had such great service with Discovery Medical Aid that I decided to try take out their Gap Cover too.
After a week of submitting docs, phone calls and emails I got nowhere. I even laid an official complaint via Discovery website and still nothing. I was dealing with a lady named Thandeka. She seemed very nice but could not get the job done.
So I had to go to another supplier for my Gap Cover who provided me with excellent service. Very disappointed.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
07 Jul 2021, 07:14Dear Brad T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 Jul 2021, 07:14
Official
Dear Brad T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
07 Jul 2021, 09:39Dear Brad T
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 Jul 2021, 09:39
Official
Dear Brad T
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
