Discovery Gap Cover

After being able to chat to MD of Gap Cover I still received the same excuse they have a system problem, however they have been fixing this system problem for a at least a year that I have been complaining. They cannot get their Medical Aid , Oncology and Gap Cover systems to syncranise , They have to do it manually and their staff do not know how to do that , neither do their analists So I do not get my refunds unless I forward everything again ........