RR
Rekasha R

1 reviews | Active since Oct 2020

21 Oct 2020, 10:01

Discovery Gap Cover - Customer service uphauling

Upon request to change details in Gap Cover policy - my call was escalated in trying to understand the terms & conditions of the change in which I have not received any feedback with this change request nor have I received a call back after spending an hour on the phone over 2 days.

Discovery Health happy to take your payments every month but not willing to assist when there is changes to be made.

Extremely disappointed in service and conditions attached to Gap Cover Policy

0
Replies (1)
Discovery Health
Discovery Health's reply21 Oct 2020, 10:41
Official
Dear Rekasha R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team