AJ
Alf J
1 reviews | Active since Jan 2018
02 Mar 2026, 10:53
Discovery Gap Cover
Discovery Gap Cover must be the most useless organisation I have ever come across. Their systems don't work and every month I have to phone . The excuse is still my claims were affected by their problems so that they have to do it manually, however today I phoned 3 times and if I hear this again that I will have a escalate this it is going to kill me before my cancer does. Yet they were having a party with corks popping and loud voices , but I pay their salaries. This company sucks. It's no use going to Head Office they are too stuck up to assist you, go to the left-hand corner where they know less , while the staff prowace around the shops and restaurants. Discovery you should be ashamed
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Replies (3)AJ
Alf J's updateReviewer Update
27 Feb 2026, 16:30Please I am sick and tired of your AI responses, you are supposed to be a Health organisation, but no it's a wealth organisation. Just "F" and this is not an AI or virtual Alf replying
AJ
Alf J's update27 Feb 2026, 16:30
Reviewer Update
Please I am sick and tired of your AI responses, you are supposed to be a Health organisation, but no it's a wealth organisation. Just "F" and this is not an AI or virtual Alf replying
Discovery Health's replyOfficial
02 Mar 2026, 12:41Dear Alf J
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply02 Mar 2026, 12:41
Official
Dear Alf J
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
05 Mar 2026, 14:58Dear Alf J
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply05 Mar 2026, 14:58
Official
Dear Alf J
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
