AJ
Alf J

1 reviews | Active since Jan 2018

02 Mar 2026, 10:53

Discovery Gap Cover

Discovery Gap Cover must be the most useless organisation I have ever come across. Their systems don't work and every month I have to phone . The excuse is still my claims were affected by their problems so that they have to do it manually, however today I phoned 3 times and if I hear this again that I will have a escalate this it is going to kill me before my cancer does. Yet they were having a party with corks popping and loud voices , but I pay their salaries. This company sucks. It's no use going to Head Office they are too stuck up to assist you, go to the left-hand corner where they know less , while the staff prowace around the shops and restaurants. Discovery you should be ashamed

0
Replies (3)
AJ
Alf J's update27 Feb 2026, 16:30
Reviewer Update
Please I am sick and tired of your AI responses, you are supposed to be a Health organisation, but no it's a wealth organisation. Just "F" and this is not an AI or virtual Alf replying
Discovery Health
Discovery Health's reply02 Mar 2026, 12:41
Official
Dear Alf J 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Mar 2026, 14:58
Official
Dear Alf J

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team