AJ
Alf J

1 reviews | Active since Jan 2018

17 Oct 2025, 10:43

Discovery Gap Cover

Beware :- Please do not waste your money on Discovery Gap Cover it does not work and the Management don't know how it should work , either . They have taken 2 months to sort their system out and I just receive apology correspondence

0
Replies (9)
Discovery Health
Discovery Health's reply17 Oct 2025, 10:48
Official
Dear Alf J

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply17 Oct 2025, 13:39
Official
Dear Alf J

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

AJ
Alf J's update17 Oct 2025, 13:54
Reviewer Update
Yes I have been called, and told that the poblem has been sorted, this is the second time they have told me that, I will only believe that when I receive my refunds for the last few months
Discovery Health
Discovery Health's reply04 Nov 2025, 14:56
Official
Dear Alf J

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team
AJ
Alf J's update04 Nov 2025, 15:34
Reviewer Update
Thanks for answering me. So Management has still not been able to sort out the problem and flow from Medical Aid to Oncolgy to Gap Cover and I have still not received my refunds for DISCOVERY GAP COVER as they do not know what to do !!!
Discovery Health
Discovery Health's reply07 Nov 2025, 12:50
Official
Dear Alf J

We are busy investigating your query and will contact you soon.

Regards 
Discovery Health Servicing Team
AJ
Alf J's update08 Nov 2025, 17:43
Reviewer Update
Thanks for the reply it must be serious as you have been sorting out your system for ages , this time it's nearly a month and you owe me for two months, I am a Sasa pensioner 71 years old and had to borrow the money ......If it was the other way around you would of end my Medical Aid, Oncology and Gap Cover rather one sided business you run. Discovery Health should be ashamed of themselves, but no !!
Discovery Health
Discovery Health's reply14 Nov 2025, 07:11
Official
Dear Alf J

We will contact you soon.

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply14 Nov 2025, 11:26
Official
Dear Alf J

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team