AM
Anita-Joy Mlonyeni

1 reviews | Active since Oct 2017

27 Oct 2017, 10:31

Discovery Gap Cover

@Discovery, I am extremely disappointed with the service I have received from Discovery regarding my gap cover. I am 9 months pregnant and need urgent assistance. After multiple calls, Discovery admits to misleading me, and has not taken responsibility for telling me I am not on a waiting period. After an investigation Discovery admitted to the fault but has passed the buck on to me at a time when I need to focus on my baby. I am reaching out to you and request that Discovery takes responsibility. Reference numbers and call details can be provided.

0
Replies (2)
Discovery Health
Discovery Health's reply27 Oct 2017, 11:35
Official

Dear ***

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply31 Oct 2017, 14:52
Official

Dear ***

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team