HB
Hayley B
1 reviews | Active since May 2023
17 May 2023, 13:41
Discovery forces members to use Life or Netcare hospitals otherwise you must pay a co payment
I cannot believe that the competitions board has not found Discovery in breach of the competitions act. On any plan even the highest ones they force you to use specified hospitals or day clinics which they have an agreement with. If you do not use them you pay R6300 Co payment. This is not fair on the member who pays contributions but also causes other hospitals and clinics to lose business. How is this even allowed. I was told I need to change my doctor and hospital which will incur additional costs as I would need to pay another consultation and maybe more tests before I could get my op. This is really a disgrace to fair business practice.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
17 May 2023, 14:15Dear Hayley B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply17 May 2023, 14:15
Official
Dear Hayley B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
18 May 2023, 10:32Dear Hayley B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply18 May 2023, 10:32
Official
Dear Hayley B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
