Discovery Flexicare - Unprofessional services

Discovery took over Flexicare. It's one huge mess. I have been with flexicare for a number of years and have had only excellent service. Then I got notified I'm now with Discovery, and has to wait 3 months before I can claim.. Called and got that sorted.

11/12/2023 I call the Service Center, confirmed which doctors in my area is still in the Network. They confirmed Dr So and So is still listed. I call the Doctor to make an appointment. They confirm again they are still with Discovery Flexcare, only until 31/12/2023. I go see the Doctor the next day 12/12/2023. The Doctor sends me to the Pathologist... also in the Network.

22/12/2023: all accounts are declined by the Medical Aid since the Doctor I went to see are no longer on the Network. I send emails back and forth to sort this out. And Discovery Flexicare has the edacity to tell me that the Doctors cancelled their Contract 10/12/2023, which is not the truth. Since the Doctors office again confirmed that the contract would only be terminated 31/12/2023. Discovery Flexicare just stopped their services mid-month, and didn't even bother to inform the Doctors.

Not only are they being dishonest about their administrative mess, but unprofessional in dealing with the Doctors as well as their new clients.