FB
Ferdinand B
1 reviews | Active since Jul 2017
13 Mar 2025, 07:40
Discovery - failure to provide service.
Discovery is one of the worst medical providers out there,
1- Rejecting claims, then after a month sends an apology letter saying they should have never rejected the claim for HOSPITALIZATION!! 2- Phoning doctors behind your back making appointments on your behalf (NO POPI ACT? ) 3- Waiting longer than a month for a small claim to be paid back into my account. 4-No one works before 8:00 AM, You must phone them when they want to assist.
Please be very careful of all claims and communication with discovery.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
13 Mar 2025, 10:35Dear Ferdinand B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply13 Mar 2025, 10:35
Official
Dear Ferdinand B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
17 Mar 2025, 17:56Dear Ferdinand B
We’ve contacted you and addressed your concern.
Regards Discovery Health Servicing Team
We’ve contacted you and addressed your concern.
Regards Discovery Health Servicing Team
Discovery Health's reply17 Mar 2025, 17:56
Official
Dear Ferdinand B
We’ve contacted you and addressed your concern.
Regards Discovery Health Servicing Team
We’ve contacted you and addressed your concern.
Regards Discovery Health Servicing Team
