DISCOVERY - FAILING THE NATION

Discovery Health continues to amaze me!! Your service levels are just beyond shocking, Simply no response from e-mail queries, whatsapp, phone calls, web queries etc. Even your own designed complaints process turns out to be a dead-end. The e-mail listed for escalation of complaints *** return as undeliverable - go figure! I'm convinced your complaints process is designed this way - deliberately creating dead-ends for complaints so you do not have to deal with them...probably to many to deal with Discovery, you are fast becoming the No1 worst company to deal with in SA