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Bev B

1 reviews | Active since Oct 2017

24 Apr 2024, 11:04

Discovery - fading away

Three months later and Discovery have still not activated my Score-Card for my Chronic Condition. I have wasted hours on the phone when I should be working yet still no resolution. Agents do not follow through or call back. I only receive attention when I place a negative review on this forum.

0
Replies (2)
Discovery Health
Discovery Health's reply24 Apr 2024, 12:07
Official
Dear Bev B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply26 Apr 2024, 17:12
Official
Dear Bev B We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team