DD
Dylan D

1 reviews | Active since Dec 2017

11 May 2021, 22:06

Discovery

I hate having to come to hello Peter to complain, it's not the type of person I am. If you push people into a corner it brings the worst our of them. Discovery health, I don't know why you can't seem to understand this. I have been retrenched, the more I tell you this the more you try debit my account, I have incured failed debit order because you don't want to listen to me! I can not afford it now, I want to stay with you, I've asked for help, it's covid a world pandemic, I've asked pleaded with you. Are you all so heartless, is this what companies do when they are big? ***** the little guy, take it or leave. You yet again tried to debit and somehow got to debit my account, even though there is no funds, now I'm in the minus. I want you to reverse this immediately, this is utter garbage. Why the hell must I fill in a income verification, there is no damn income!

0
Replies (2)
Discovery Health
Discovery Health's reply12 May 2021, 08:42
Official
Dear Dylan D
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply13 May 2021, 08:08
Official
Dear Dylan D

We’ve just sent you final feedback by email. Please contact us if you have any other queries.

Regards 
Discovery Health Servicing Team