1 reviews | Active since Feb 2017
Discovery extremely dissipointing
<p>Discovery medical aid needs to get their story trait on the 06\02\17 I phoned in to confirm if I will be cover for my pregnancy as I am pregnant. The agent confirmed that I am covered and explained the benefits to me. On the 11\02\17 I contact discovery again to get some details from them were this agent was disgustingly rude and attacking me over the phone were she tells me a drifrent story that I most likely will not get covered(so what is it covered or not?) On the 13\02\17 I have send a customer complaint through to discovery ad no feed back or concernce from their side.. This is pathetic were discovery is supported to be a good medical aid!!! I am so frustrated and dissipointed in the service from discovery, that I would consider changing to a medical aid that doesn't mislead their customers and that values their customers!! </p>
Dear scott93
We received your complaint and we’re looking into the matter.
Regards
Discovery Health Servicing Team
Dear scott93
We received your complaint and we’re looking into the matter.
Regards
Discovery Health Servicing Team
Dear scott93
We can confirm that we have sent you final feedback by email.
Regards
Discovery Health Servicing Team
Dear scott93
We can confirm that we have sent you final feedback by email.
Regards
Discovery Health Servicing Team
