Discovery empty promises, this is ******* service

Item: Discovery Health
Rating: 1
Author: Lesego P

Promises still unmet after the consultant promised to get back to me before close of business on Friday, I am not sure if we pay for such a ****py service?

Helpful (0)

Replies (5)

Discovery Health's replyOfficial

31 May 2022, 10:29

Dear Lesego P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply31 May 2022, 10:29

Official

Dear Lesego P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

31 May 2022, 11:35

Dear Lesego

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply31 May 2022, 11:35

Official

Dear Lesego

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Lesego P's updateReviewer Update

31 May 2022, 11:51

I need Janine to call me back please, this matter is sitting between the practice and Discovery. Discovery had no obligation to make the payment to the practice when the claim came from my personal capacity. I need this sorted by COB, I want my money back paid today!

Lesego P's update31 May 2022, 11:51

Reviewer Update

Lesego P's updateReviewer Update

03 Jun 2022, 06:56

I need feedback on the status of my payment claim

Lesego P's update03 Jun 2022, 06:56

Reviewer Update

I need feedback on the status of my payment claim

Discovery Health's replyOfficial

03 Jun 2022, 12:31

Dear Lesego P

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply03 Jun 2022, 12:31

Official

Dear Lesego P

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team