VI
Vinesh I

1 reviews | Active since Mar 2009

20 Sept 2025, 19:08

Discovery employees not available to authorise admission

At casualty with my wife who is having seizures. GP recommended that we go to the hospital. Attending doctor at casualty recommended admission however the hospital cannot get an authorisation because the site manager for Discovery is not available and will only be available on Monday.

This is absolutely pathetic from a company that advertise how important their members are.

0
Replies (2)
Discovery Health
Discovery Health's reply22 Sept 2025, 07:33
Official
Dear Vinesh I

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply03 Oct 2025, 09:07
Official
Dear Vinesh I

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team