Discovery Educate your staff and WAKE UP

E mail sent 27/6 regarding my mothers enquiry ( consent sign previously with discovery). No reply on enquiry as they required information on 27th. This was no problem. Information sent and addressed to Mustapha David who rep**** to initail e mail. Another reply dated 2/7 from a totally different person named Farahnaaz Noordien. Requesting consent??? This is bull****. Its wasting my time dealing with these e mails. What is going on with Discovery . You need to wake up as a big company otherwise you will lose business. Please resolve my damn frustrations.