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Tobisa F

1 reviews | Active since Apr 2019

10 Jun 2025, 14:35

Discovery

Discovery Health is such a pain!!!! They have, for months FAILED to debit my account, despite me contacting them every single month to request the same! They have the EFT money paid yet they STILL suspend my membership CONSISTENTLY EVERY SINGLE MONTH! I was told the issue was a reference number whil amended but NO! Today is almost halfway through the month! I am apparently suspended! What lf we needed medical attention, as a family? I am exhausted with their incompetence!

I am not even mentioning the fact that their agent **** to me when l joined abousome of the benefits on joining! My son is on the ASD spectrum! DISCOVERY HEALTH DOES NOT RECOGNIZE Autism as a problem! The parents are apparently making it all up!

The scheme is a ****, as far as l an concerned!

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Replies (2)
Discovery Health
Discovery Health's reply11 Jun 2025, 06:15
Official
Dear Tobisa F

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply13 Jun 2025, 18:14
Official
Dear Tobisa F

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team