JM
JABULANI M

1 reviews | Active since Apr 2021

01 May 2021, 12:18

discovery

they made a good for nothing call. an argument was ' I'm not willing to pay the money they demand from me, because I believe they were supposed to tell me that if I cancell the policy before the end of the year they will charge me x amount. they argued About me being aware,as if I'm lying because their consultant told me about it. I asked them to listen to the recording. yesterday they called me confirming that I'm right, but they still want me to pay for something we did not agreed on,when I take a policy.

0
Replies (2)
Discovery Health
Discovery Health's reply03 May 2021, 07:34
Official
Dear JABULANI M We’ve noted your concerns and we’re investigating
the matter. We’ll contact you with feedback as
soon as possible.
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply03 May 2021, 12:26
Official
Dear JABULANI M 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team