KM
Keneilwe M
1 reviews | Active since Mar 2018
29 Jul 2020, 11:55
Discovery DrConnect Disappointment
I booked a virtual consultation with a GP Dr Madeleine Hazel Acton for 10:30 - 10:45 Wednesday 29/07/2020. I logged in to Dr Connect at 10:20. The Dr never pitched, an hour later, still nothing.
I have medical but because I received no referral I had to pay cash.
This is the period where inconvenience shouldn't be a thing. I am severely disappointed!
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Replies (3)0
Replies (3)
Discovery Health's replyOfficial
29 Jul 2020, 13:37Dear Keneilwe M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply29 Jul 2020, 13:37
Official
Dear Keneilwe M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
31 Jul 2020, 14:56Dear Keneilwe M We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team
Discovery Health's reply31 Jul 2020, 14:56
Official
Dear Keneilwe M We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team
KM
Keneilwe M's updateReviewer Update
23 Sept 2020, 11:11Dear Discovery
After a lengthy investigation, and with the help of Paurusa Samaroo, I was eventually refunded for a costly inconvenience.
Thank you Discovery Team
After a lengthy investigation, and with the help of Paurusa Samaroo, I was eventually refunded for a costly inconvenience.
Thank you Discovery Team
KM
Keneilwe M's update23 Sept 2020, 11:11
Reviewer Update
Dear Discovery
After a lengthy investigation, and with the help of Paurusa Samaroo, I was eventually refunded for a costly inconvenience.
Thank you Discovery Team
After a lengthy investigation, and with the help of Paurusa Samaroo, I was eventually refunded for a costly inconvenience.
Thank you Discovery Team