SS
Sonnette S

1 reviews | Active since Sept 2025

05 Nov 2025, 14:05

Discovery don't promise what they advertise.

This is the third time I'm writing a review on Discovery Health was discharge in Pietermaritzburg hospital with dehydration then afterwards Hannelle from Discovery phoned me and said I must go back to hospital as being hydrated can be serious as Discovery was also refuse treatment, I told her I was already on my way home staying in Northam Tabazimbi Wich is 80 km to the nearest hospital doctor want to admit me yesterday Wich I couldn't die to transport was admitted this morning have severe pain and is dehydrated again for a reason I don't no Discovery refuse treatment and test again to see what is causing it , I'm disgusted in Discovery as it was a good medical aid , I'm on a drip the moment still waiting for authorisation from Discovery from this morning before eight as I'm in pain and dehydrated. Sjame on you Discovery. My number is Sonnette Van Staaden *** , ID *** is there other people with the same experience please I pay my account every month and I'm a pensioner.

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Replies (2)
Discovery Health
Discovery Health's reply06 Nov 2025, 06:21
Official
Dear Sonnette V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply14 Nov 2025, 07:45
Official
Dear Sonnette V

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team