Discovery don't pay a Covid 19 test

Item: Discovery Health
Rating: 1
Author: Tersia H

Discovery won't pay for a COVID 19 blood test of R850 on the Keycare plus account. I have sent in all documents as required, but the claim is rejected every time. I think it is shocking that the medical aid does not want to pay for this test!!!!!

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

18 May 2020, 11:03

Dear Tersia H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply18 May 2020, 11:03

Official

Dear Tersia H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

19 May 2020, 08:38

Dear Tersia H

Please check your email for feedback from us. Regards
Discovery Health Servicing Team

Discovery Health's reply19 May 2020, 08:38

Official

Dear Tersia H

Please check your email for feedback from us. Regards
Discovery Health Servicing Team