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Anne D

1 reviews | Active since Mar 2009

29 Jul 2024, 15:43

Discovery Don't call me. I'll call you

I was looking at different medical aid options. Unfortunately, you must provide Discovery with a cell phone number to get a quote. I received an SMS where I had to indicate whether I wanted a consultant to contact me or if I wanted to opt out. I decided to opt out. I have received no less than 4 calls from Discovery this morning. The POPI Act was signed into law to protect the Public from direct marketing. Why does a big company like Discovery disregard the ACT?

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Replies (2)
Discovery Health
Discovery Health's reply30 Jul 2024, 06:55
Official
Dear Anne D

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply30 Jul 2024, 13:47
Official
Dear Anne D

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team