MH
Magnus H
1 reviews | Active since Mar 2009
17 Dec 2015, 14:37
Discovery don't bother phoning back
I've been trying to track a claim, and speak to consultant after consultant. Each one provides a different story, and each time they \promise"that they will get back to me.<br> <br> No one ever bothers to phone me back"
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Discovery Health's replyOfficial
21 Dec 2015, 12:44Hello m****5,
Thank you for your comment.
We've confirmed that you have been contacted and your concerns addressed. As discussed, we require an amended account from the practice and will follow up with them on 11 January 2016. As soon as we receive this we will be in contact with feedback. Please do not hesitate to contact me directly should you require any further assistance in this matter.
Regards
Annelize
Thank you for your comment.
We've confirmed that you have been contacted and your concerns addressed. As discussed, we require an amended account from the practice and will follow up with them on 11 January 2016. As soon as we receive this we will be in contact with feedback. Please do not hesitate to contact me directly should you require any further assistance in this matter.
Regards
Annelize
Discovery Health's reply21 Dec 2015, 12:44
Official
Hello m****5,
Thank you for your comment.
We've confirmed that you have been contacted and your concerns addressed. As discussed, we require an amended account from the practice and will follow up with them on 11 January 2016. As soon as we receive this we will be in contact with feedback. Please do not hesitate to contact me directly should you require any further assistance in this matter.
Regards
Annelize
Thank you for your comment.
We've confirmed that you have been contacted and your concerns addressed. As discussed, we require an amended account from the practice and will follow up with them on 11 January 2016. As soon as we receive this we will be in contact with feedback. Please do not hesitate to contact me directly should you require any further assistance in this matter.
Regards
Annelize