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Edwin S

1 reviews | Active since Feb 2016

04 Nov 2022, 16:29

Discovery doing their customers in again!!!

Discovery Strikes again!!! Once again, they do not inform their customers. Last month I wanted to know about the monthly increase and the effect on the MSP. Today I am told that the info that Discovery gave you is incorrect!!! Now what! I had this battle of bad service with Discovery before (more than once)! Why do we as South Africans have to pay half of our monthly income to get a good medical aid just to be disappointed to and ******!!! Bad Service, Bad Advice JUST PLAIN BAD!

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Replies (2)
Discovery Health
Discovery Health's reply07 Nov 2022, 07:31
Official
Dear Edwin V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply08 Nov 2022, 12:36
Official
Dear Edwin V

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team