CC
Charlotte C

1 reviews | Active since Jul 2019

02 Nov 2022, 11:13

Discovery doesn't cover what they say they will.

I am utterly disappointed with discovery. I went for two of the EXACT SAME SURGERIES in June TWO WEEKS APART and they covered the first hospital stay fully and left the second stay to me. It's not a small invoice. I will not pay that. I called in July to rectify, they had told me that they would sort it out with the hospital. I have received the statement WITH INTEREST now again. I will not pay this. I don't understand how Discovery can do this?

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Replies (2)
Discovery Health
Discovery Health's reply02 Nov 2022, 13:10
Official
Dear Charlotte C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply04 Nov 2022, 16:24
Official
Dear Charlotte C
We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team