CC
Charlotte C
1 reviews | Active since Jul 2019
02 Nov 2022, 11:13
Discovery doesn't cover what they say they will.
I am utterly disappointed with discovery. I went for two of the EXACT SAME SURGERIES in June TWO WEEKS APART and they covered the first hospital stay fully and left the second stay to me. It's not a small invoice. I will not pay that. I called in July to rectify, they had told me that they would sort it out with the hospital. I have received the statement WITH INTEREST now again. I will not pay this. I don't understand how Discovery can do this?
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
02 Nov 2022, 13:10Dear Charlotte C
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply02 Nov 2022, 13:10
Official
Dear Charlotte C
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
04 Nov 2022, 16:24Dear Charlotte C
We have been in touch with you to answer your comments.
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply04 Nov 2022, 16:24
Official
Dear Charlotte C
We have been in touch with you to answer your comments.
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
