MB
Megan B

1 reviews | Active since Jul 2021

09 Sept 2024, 13:53

Discovery doesn't care about you or your health

Let's this review by saying how disappointed I am with the team. I signed up on the 25/08/2024 and was told today that my application was deleted by someone. Today is the 09/09/2024 and still haven't received cover from discovery.

I am very disappointed with the underwriting department and new business department.

The only person that could help is a guy called Joel who had to reload my application.

For such a big business you are so useless.

Give Joel a rise because his the only one that cares about health and not the rest!!!

0
Replies (2)
Discovery Health
Discovery Health's reply10 Sept 2024, 06:47
Official
Dear Megan shanice B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply10 Sept 2024, 10:11
Official
Dear Megan shanice B

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team