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jacques.tpwork jacques.tpwork

1 reviews | Active since Mar 2017

30 Aug 2021, 08:24

Discovery doesnt care.

I was in hospital for covid 19 (Got sick just before I went for my vacc - im a teacher). I only have a hospital plan which costs a lot of money plus I have a gap comprehensive plan which lifts it by 500% and still discovery doesn't pay for medication recieved in hospital. I think its ridiculous. Why pay so much for a plan if the medication you receive is vital for your survival and then you find out that they dont pay for it. Ive been with discovery for a long time and I havent once received an email or phone call asking how am i doing. I think its time I moved.

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Replies (2)
Discovery Health
Discovery Health's reply30 Aug 2021, 10:58
Official
Dear Jacques S We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply31 Aug 2021, 15:52
Official
Dear Jacques S We’ve contacted you regarding your complaint.  Regards Discovery Health Servicing Team