AW
Aziza W

1 reviews | Active since Jan 2021

09 Mar 2021, 09:21

Discovery does provide good service in the end

I must say I wrote a hellopeter review a few weeks ago where I was very upset with Discovery's service but Discovery went out of their way to fix the problem which was about not covering an emergency 100% according to my plan. Discovery did indeed keep to their word in the end even if it took 4 months, turns out there was a hang-up at the hospital too which Discovery consultants tended to. The point I would like to make is that Discovery is eager to help after all and their service delivery is on point when it comes to finding solutions.

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Replies (2)
Discovery Health
Discovery Health's reply09 Mar 2021, 09:53
Official
Dear Aziza W We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply09 Mar 2021, 09:54
Official
Dear Aziza W Thank you for the excellent feedback. RegardsDiscovery Health Servicing Team