Discovery does not respond to my claims

I joined Discovery 06/14 <br> Total I paid to Discovery so far approx. R40 000! <br> Total Discovery paid after AFTER 8 CLAIMS so far is R302 (clicks)<br> <br> 1st) Claim for the paediatrician (hospital assistance) IN HOSPITAL during birth of my son. <br> <br> Authorisation number is ***8 (R1376.80) <br> Claimed from Discovery with no response (I paid the paediatrician myself to prevent legal actions). Amount to be credited in my account! <br> <br> 2nd) Wasserfall And Partners assistance to our infant then 3 months IN HOSPITAL! <br> <br> Claimed from Discovery for date 2015/03/10 (R471.30)<br> No payment by Discovery<br> <br> If I do not receive an response by discovery I will cancel my services and move to a different medical scheme <br> <br> I receive only emails from Discovery with \no payment"as a response<br> <br> I am really unsatisfied with their service"