TM
Theophilus M

1 reviews | Active since Jun 2016

21 Jun 2016, 10:11

Discovery Does not refund claims

<p>I submitted a claim on 18 May 2016 and to date I'm still waiting for a refund. i spoke to number of agent at their call centre and still nothing has been done. It's more that 30 days now and everytime i call I'm being advise that a cheque was issued but there's no check number. In fact who said they can write me a cheque, i mean that's so old school. how about calling me to get my banking details? Dear Discovery I want money back</p>

0
Replies (2)
Discovery Health
Discovery Health's reply21 Jun 2016, 10:27
Official

Dear Sporo325

We received your message and we’re looking into the matter.

Regards
Discovery Health Servicing

Discovery Health
Discovery Health's reply23 Jun 2016, 13:52
Official

Dear Sporo325

Thank you for speaking to me today. We've confirmed that you have been contacted and your query is currently being resolved.

Regards
Sirgree